Please Help..iTunes cannot connect to the Internet

Discussion in 'Off Topic' started by Coolas, May 30, 2018.

  1. Coolas

    Coolas Newbie

    Hi everyone,

    Permission to post by the way, I currently seeking some help on how I could use iTunes 12.1.3.6. I know it's not the latest iTunes available but I need that version(12.1.3.6) because I need to download apps and games on iTunes and the latest version doesn't have ability to download apps and games. Every time I open my iTunes, here is what it say - "iTunes could not connect to iTunes Store. An unknown error occurred (0x80090302). Make sure your network connection is active and try again." Please help me and shed light as to what I need to do because I do really need it. Thanks in advance.
     

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  2. saud

    saud Administrator Staff Member

    uninstall everything and try again
     
  3. Yeah just move it to the trash and do it over. There's no point in trying to mess with a (potentially) corrupted piece of software. Especially when it's free and can be re-downloaded fresh in a matter of minutes.
     

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